Frequently Asked Questions

Everything you need to know about our services. Still got questions? Get in touch with us.

What Mastermind Billers Do?

Mastermind Billers is a leading provider of Medical Billing Services, designed to improve outcomes, efficiency, and ROI. Our medical billing services let you put more focus on patient care, reduces billing errors, saves money, improves cash flow, and revenues.

Will Mastermind Billers make my office paperless?

Yes, Mastermind Billers reduces the use of paper by offering cutting-edge electronic documentation and imaging capabilities. All of your paper records can be scanned and processed electronically using Mastermind Billers user-friendly interface.

Does Mastermind Billers provide specialty specific billing? Which specialties are supported?

Mastermind Billers provides specialty-specific services tailored to your unique needs. We have the expertise to handle any medical specialty. The specialties we have catered to include pediatrics, psychiatry and mental health, ear nose & throat, family practice, emergency medicine, hospitalist, neurology, gastro, radiology, lab, and internal medicine.

Are there any hidden fees/charges?

No, we are transparent about all of our charges. We don’t charge any set-up fee and there are no hidden costs. We only charge a small percentage of your collection. Our top quality MediFusion EHR is free and equipped with all the features you need to run your practice. Additional charges may be related to implementation, training, and specific functionality.

Is my data secure?

Yes, we are HIPAA Compliant and assure the security of your data as we use industry-leading encryption standards to protect your information.

Do you integrate with lab companies?

Yes, we have full integration with many lab companies including Labcorp, Quest Diagnostic, and other third-party labs.

What Medical Billing Services does Mastermind Billers provide?

● Insurance Verification
● CPT and ICD-10 coding
● Charge Entry
● Claims Scrubbing
● Claims Submission
● Payment Posting
● Denial Management
● AR followup
● Credentialing and Enrollment

What is the advantage of filing claims electronically?

Filing claims electronically is faster and the time saver as paper claim submission takes 90-120 days while electronic claims filing gets reimbursement from the insurance companies within 7-21 days. If you take our services then time can be reduced further as we follow quick procedures for filing claims and reimbursements.

Do you follow up on unpaid claims?

Yes, we follow up on unpaid claims and add additional information that is required. We then follow it up with an appeal if the claim remains unpaid.

How quickly do you file claims?

We file your claims as soon as they are reviewed by our billing staff and it usually takes 24 to 48 business hours. Our team sends claims electronically as it is the fastest and most efficient way to get paid. Electronic submission of claims saves time, energy, and resources while minimizing human or administrative errors in the medical billing process.